Zapier integration

Blockquote As for your feedback about a lack of information, I understand that reading a text guide or watching videos is not always the best way to learn.. To be honest, I personally never had a problem learning from text guides or videos.. What makes it not the best way to learn is how the information is presented and what is covered. For example, the screenshots in your new guide are in French (mostly a minor issue, but somewhat annoying when you’re trying to compare), and the Zapier bubble is still limited to “I can set up the data I want to send to Zapier” which is not helpful at all seeing as you have two sets of data values there and there’s no information of what kind of data (bot data? conversation data? both? none?) goes where. Since anything can go on either side, it’s not intuitive, and I couldn’t find anything in the documentation either.. To figure out how it works, I set up a simple “add data to spreadsheet” zap, and I still have no way of telling whether I’m doing something wrong, setting wrong data values, or my bot isn’t integrated (because the button in the integrations is in a permanent off position).. Normally, I’d give up on your documentation and go to external sources, but your app isn’t used widely enough to have any tutorials created by external users.. To sum up: the problem isn’t the format (text guide, videos), but what you present and how you present it. I really love the potential Ideta has, and I’m hoping this is going to be a tool I’m not only going to use but also recommend to others, but I feel it really needs better documentation.

Still puzzling over something?