Ideta

I have a button-based chatbot but I have also enabled NLP. When asking a question, I would like to know if it’s possible to redirect a user based on his previous answers?

I have a conversational chatbot with NLP activated. For example, if a user clicks on a button called “I’m renting an apartment” and then asks “I want to know about service charges”, I want my chatbot to display the bubble about service charges for tenants (there is one bubble for tenants and one for owners).. How can I do this ?.
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